Dear ekoral Pro Users,

親愛的 ekoral Pro 用戶，

Thank you for your continued support and trust over the past eight years since the launch of ekoral Pro in 2018.

感謝您自 2018 年 ekoral Pro 上線以來，八年間對我們持續的支持與信任。

As the Android operating system continues to evolve — including significant changes in security requirements, application permission management, Bluetooth and network connectivity frameworks, and user interface standards — we have determined that the current technical architecture of the ekoral Pro Android application has reached the end of its product lifecycle.

隨著 Android 作業系統持續演進，安全性需求、應用程式權限管理、藍牙與網路連線框架及介面標準均發生重大變化。經審慎評估，ekoral Pro Android 版本的技術架構已達產品生命週期終點。

Android app usage after maintenance ends    維護終止後的使用情況

• No new features, version updates, or maintenance releases will be provided for the Android version.

  不再提供 Android 版本的新功能、版本更新或維護發布。

• Users who have already installed the app may continue using its existing functionality, provided it remains compatible with their current device and operating system.

  已安裝應用程式的用戶，若目前裝置與作業系統仍相容，可繼續使用現有功能。

• As Android systems and devices continue to evolve, we cannot guarantee future compatibility, stability, or functionality across all devices or OS versions.

  隨著系統與裝置持續演進，我們無法保證應用程式在所有裝置或未來系統版本上的相容性、穩定性與功能正常運作。

• Issues arising from Android system upgrades, device replacements, Google Play policy changes, or other technology-related changes will not receive fixes or updates.

  因系統升級、更換裝置、Google Play 政策變更或其他技術因素所產生的問題，將不提供修正或更新。

• The current Android application will remain on Google Play for the time being, but may be removed in the future subject to platform policy requirements.

  應用程式目前仍保留於 Google Play，未來可能依平台政策要求下架。

Continued support for iOS    iOS 版本持續完整支援

The ekoral Pro iOS application will continue to be fully supported and maintained.

ekoral Pro iOS 版本將持續獲得完整支援與維護。

Frequently asked questions    常見問題

Cloud services remain unaffected    雲端服務不受影響

We understand this change may cause inconvenience to some users, and we sincerely appreciate your support and trust in ekoral Pro over the years.

我們理解此次異動可能對部分用戶造成不便，衷心感謝您多年來對 ekoral Pro 的支持與信任。

If you have any questions regarding application usage, device management, or account migration, please contact our customer support team. We will be happy to assist you.

如對應用程式使用、裝置管理或帳號遷移有任何疑問，歡迎聯繫我們的客戶服務團隊，我們將竭誠為您提供協助。

ekoral.io

June 9, 2026    2026 年 6 月 9 日